Support & Contact Us
Need help with your catalog, account or WhatsApp ordering? We’re here to help your business get started.
How can we help?
How do I create a catalog?
Choose Start FREE, register your business, fill in your details, add your products and share your shop link.
How do customers order?
Customers select products and tap Continue to WhatsApp. They still need to press Send in WhatsApp.
Does OrderTap take payments?
No. Payments, delivery and order confirmation are arranged directly between customers and sellers.
Can I change my product photos and prices?
Yes. Log in to the Seller Dashboard, edit a product, and save your updates.
Can I get an appointment request?
Yes. Service businesses can turn on appointment requests in their business settings. Appointments are confirmed directly with the seller.
For your security, do not include passwords, verification codes or payment details in your message.
Contact OrderTap